Returns & Exchanges

Returns & Exchanges 

This does not apply to products, which the package has been opened.

1. Products Returned for Credit.

The customer must notify ievva within Fifteen (15) days of the date of order received of the desire to return a product. The customer must receive authorization from ievva to return the product (email serivce@ievva.com). All products must be returned in resalable condition. Products must be returned in the original packaging, with all accessories, including manuals, etc. After receipt and satisfactory evaluation of the returned product, a credit will be issued. The credit will be the original purchase price and returned to customer within 7 days after received by ievva.

2. Products exchanges.

The customer must notify ievva within Fifteen (15) days of the date of order received of the desire to exchange a product. The customer must receive authorization from ievva to exchange the product(service@ievva.com). All products must be returned in resaleable condition. Products must be returned in the original packaging, with all accessories, including manuals, etc. Exchange products will be shipped within 7 days after received by ievva.

For more information,Please refer to our Return & Exchange Policy relating to returns.Our customer service is open 24/7 via service@ievva.com. We will reply to your inquiry as soon as possible.

WE RESERVE THE RIGHT TO TAKE LEGAL ACTION TO FILE FRAUDULENT CHARGE BACKS.

Tel: +8675723315090

What are you looking for?

Join Our Mailing List

Stay Informed! Monthly Tips, Tracks and Discount.

Your cart